Back to Job Search

IT Transformation Lead - 150K, Global Firm, Nonthaburi (Hybrid)

  • Location: Thailand
  • Salary: Negotiable per month
  • Job Type:Permanent

Posted 30 days ago

You will be a part of Technology, Business Applications & Digital pillar of Group ICT (Information & Communication Technology) function and will be reporting to Group Manager - Digital Applications. The role is that of a Subject Matter Expert (SME) / Technical Lead, responsible for leading and driving the management, configuration, deployment, administration & support of Digital systems. The role is strategic and key to implement new Digital projects & initiatives and ensure their successful adoption.

Responsibilities

Lead Digital Projects Implementation

  • Engage with business stakeholders and understanding the problem, scoping and documenting business requirements
  • Research and evaluate various digital systems/ applications/solutions, perform a fit gap, technology and TCO analysis and recommend the solution that best fit with the requirements
  • Finalize project scope and prepare implementation plan in collaboration with the stakeholders and solution's vendor
  • Design, build/configure digital systems as per business standard processes and requirements
  • Collaborate with the Enterprise Architecture and Infrastructure Teams for the integration requirement and development
  • Test and simulate digital systems to ensure correctness/accuracy of configurations
  • Control and assign the users' profile and roles according to the users' requirements control procedure
  • Master data preparation and uploading
  • Plan, prepare and conduct user acceptance testing and end-users training
  • Test transaction clean-up post training
  • Update stakeholders on project progress
  • Provide leadership and technical guidance to the project team throughout the scope, implementation to ensure accurate delivery of project goals

Lead Digital Systems Administration and Support

  • Control and assign the users' profile and roles according to the users' requirements control procedure
  • Provide technical assistance and support to end users for incoming queries and issues and requirements related to digital systems
  • Monitor compliance and transactional data regularly and ensuring that end-users are properly and effectively using the applications with data accuracy & integrity in collaboration with the process champions
  • Implementation of new modules to support new business requirements
  • Perform regular system health check to identify areas for improvement or unused functionality where refresher training is needed
  • Conduct refresher training

Vendor management

  • Lead vendor evaluation, selection, RFP and contract negotiation processes
  • Work closely with vendors during project implementation and post go-live
  • Communicate with internal stakeholders to answer vendor questions and oversee tasks
  • Manage vendor's licensing and service billing
  • Ensure vendor's service delivery

Qualifications

  • Bachelor or Master's degree in Information Technology or any other related fields
  • 10+ years experience in Leading Digital applications implementation, administration & support
  • 3+ years experience in end to end project management and vendor management
  • 3+ years experience in programming/scripting (SQL, HTML/CSS, Java Script, VBA)
  • Experience in ticketing/helpdesk system - like Manage Engine, ServiceNow, Remedy etc. is a plus
  • Knowledge and experience using ETL and cloud integrator tools is a plus

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.