AI Product Owner - Claims

Regional AI Centre of Excellence | Global Life Insurer
Location: Hong Kong preferred
Experience: 5–10+ years of relevant experience

The opportunity

We are partnered with a global life insurer to build out its regional AI Centre of Excellence and transform key business journeys across Asia. Claims is a significant opportunity to bring together insurance expertise, process redesign and AI to improve customer and operational outcomes.

As an AI Product Owner, you will lead the product direction for AI-enabled claims transformation, from vision and prioritisation through delivery and adoption. Supported by a project manager, you will work with business owners, process specialists and a cross-functional squad to redesign end-to-end claims journeys across Asian markets.

What you will do

• Define and communicate the vision for AI-enabled claims solutions.
• Own and prioritise the product backlog against measurable business outcomes.
• Translate claims challenges into product opportunities and redesigned workflows.
• Balance business value, technical feasibility and risk in product decisions.
• Guide solutions through prototyping, pilots, minimum viable product delivery and adoption.
• Define acceptance criteria, human oversight and market-specific requirements.

What you will bring

• Strong life-insurance claims expertise.
• Product ownership experience within a cross-functional delivery squad.
• Experience delivering technology-enabled process transformation.
• Practical experience with data- or AI-enabled delivery.
• Ability to translate operational needs into measurable customer and business outcomes.

Why this role

You will combine deep claims expertise with emerging AI capabilities, shaping solutions for a core insurance journey with relevance across multiple Asian markets.

Apply

Please share your CV and a brief overview of relevant experience for a confidential discussion.

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.