Customer Services Officer (Contract & Perm Role)

A leading financial institution is seeking talented customer services officers to support their growing business in Hong Kong.

Ideal Profile

• Min. 1-2 years of customer services experience in banking, insurance or relevant industry, prior experience in pensions/ORSO/MPF a plus.
• Strong customer service skills and good telephone manner.
• Excellent written and verbal communication skills in English, Cantonese and Mandarin.
• Ability to understand client's needs and demands and offer appropriate solutions in a professional manner
• Demonstrated agility to work in a fast-paced and structured environment
• Abiility to work under pressure and display empathy and resilience when handling difficult or senstive calls
• Openess to receive feedback and willingness to devlop professional
• Intermediate computer literacy and keyboard skills (MS Office suite) and attention to detail and accuracy
• Immediate availability an advantage

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.