FX Production Support Engineer- Contract- FS- 140k P/M

Overview

We are looking for a Production Support Engineer to support electronic FX and Fixed Income trading systems within a fast-paced front-office trading environment. This role will focus on supporting trading, sales, quant, and middle office users across Asia while working closely with regional and global teams under a DevOps service delivery model.

The position involves a mix of production support, incident management, automation, onboarding, and Python development to support trading analytics and operational efficiency. The successful candidate will work directly with front-office stakeholders and contribute to the stability and performance of mission-critical trading platforms.

Weekend, on-call, and shift rotation support will be required.

Key Responsibilities

• Support day-to-day operations of electronic FX and Fixed Income market-making and order management systems
• Manage market venue and client onboarding activities for FX platforms
• Develop automation tools and trading analysis utilities using Python
• Provide front-line production support for mission-critical FX and FI trading systems serving internal and external clients
• Troubleshoot production incidents, perform root cause analysis, and coordinate resolutions
• Manage incidents, service requests, and problem tickets through established operational processes
• Execute SQL, KDB/Q, and database queries for troubleshooting and business requests
• Monitor production environments proactively and respond to alerts in a timely manner
• Perform application deployments, upgrades, patching, and configuration across multiple environments
• Participate in shift rotations covering Asia trading hours, weekend support, and Sunday market-open health checks
• Communicate effectively with traders, quants, middle office teams, vendors, and technology stakeholders
• Collaborate with third-party vendors and infrastructure teams to resolve production issues
• Develop operational tooling and automation to improve efficiency and reliability
• Maintain technical documentation and operational procedures

Requirements

• Experience supporting FX or Fixed Income electronic/low-latency trading systems
• Experience working directly with trading desks in an investment banking or hedge fund environment
• Strong understanding of UNIX/Linux systems, networking, and system engineering concepts
• Hands-on experience with SQL, KDB/Q, Oracle, MongoDB, or similar database technologies
• Strong scripting or programming skills in at least one language such as Python, Java, C++, or Shell scripting
• Experience with production support and ITIL-based operational processes
• Strong troubleshooting and analytical skills in high-pressure environments
• Understanding of networking concepts and TCP/IP protocols
• Ability to troubleshoot infrastructure-related issues including networking, disk space, and CPU utilization
• Strong communication skills with the ability to interact confidently with front-office users and stakeholders
• Ability to work independently and collaboratively in a fast-paced production environment
• Bachelor’s or Master’s degree in Computer Science, Mathematics, Physics, Finance, or a related quantitative field

Preferred Experience

• Experience supporting FX front-office trading and pricing systems
• Understanding of FX Cash products including Spot, Forwards, Outrights, and NDFs
• Knowledge of FIX Protocol
• Experience with messaging technologies such as MQ or 29West
• Familiarity with monitoring and observability tools such as Geneos, Grafana, Splunk, or InfluxDB
• Experience with Barracuda OMS, Reuters TREP, or KDB platforms
• Knowledge of COLO environments and Production/Disaster Recovery models
• Understanding of capacity management and performance analysis
• Proficiency in Python, Java, C, or C++

Working Environment

• Front-office trading floor environment
• High-pressure, business-critical systems support
• Rotational shift coverage for Asia trading hours
• Weekend and on-call support required
• Collaborative regional and global team structure

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.