IT Business Process Improvement, English Fluent, 200K

Key Responsibilities

Process Understanding & Analysis

• Partner with stakeholders to map existing workflows and capture the “as-is” state across different functions.
• Facilitate workshops to uncover inefficiencies, bottlenecks, and opportunities for optimization.
• Benchmark internal practices against industry standards and best practices.

Process Improvement & Innovation

• Recommend and implement process enhancements through streamlining, automation, and adoption of market-ready technologies (e.g., mobility tools, low-code apps, RFID).
• Redesign workflows by introducing transformative and emerging technologies.
• Build and maintain a process improvement roadmap, ensuring initiatives align with strategic objectives.

Change Leadership & Stakeholder Engagement

• Act as a trusted advisor to business leaders, ensuring strategic priorities are translated into operational outcomes.
• Communicate proposed changes with clarity and secure buy-in from stakeholders at all levels.
• Provide training, coaching, and knowledge transfer to process owners and end-users to ensure sustainable adoption.

Governance & Performance Management

• Define and monitor KPIs to evaluate the success of improvement initiatives.
• Embed a culture of continuous improvement throughout the organization.
• Regularly report progress, outcomes, and risks to senior management.

Qualifications

• Bachelor’s degree in Science, Engineering, Automation, or related fields.
• 10+ years of corporate experience with broad exposure across multiple business functions.
• Solid knowledge of end-to-end processes including operations, supply chain, finance, and commercial.
• Generalist mindset with the ability to integrate insights across functions.
• Strong problem-solving skills, creative thinking, and willingness to challenge the status quo.
• Excellent communication and facilitation skills, with the ability to engage stakeholders across all levels.
• Knowledge of Lean, Six Sigma, or Kaizen methodologies preferred.
• Consulting experience considered an advantage.
• Practical experience with technology solutions such as automation, ERP extensions, scanning devices, or data platforms, with the ability to collaborate with IT experts.
• English proficiency is a must

Relevant Experience

• Proven track record in leading process improvement, business transformation, or operational excellence programs.
• Demonstrated ability to analyze pain points, lead stakeholder discussions, and deliver actionable solutions.
• Experience in both incremental improvement initiatives and large-scale transformation efforts.
• Strong capability in managing senior leadership, operations, and IT stakeholders.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.