We are seeking a goal-oriented and outcome-focused Key Account Manager for a global textiles manufacturing company to oversee strategic B2B partnerships across the EU and US markets. This role involves full-spectrum client relationship management, with a strong focus on private-label product delivery and international market coordination.
Work Location: Phuket, Thailand
Open for Expat Candidates
Key Responsibilities:
- Own the end-to-end client journey from onboarding to ongoing relationship management; ensuring timely delivery of private-label products tailored to client specifications
- Lead new client onboarding processes, including documentation, audits, and compliance with regulatory standards across international markets
- Manage sampling and product development phases, coordinating feedback loops and pricing discussions to align with client expectations and commercial targets
- Provide technical product information, oversee test benchmarking, and ensure all specifications meet required quality standards for market entry
- Coordinate production timelines, quality control audits, and delivery schedules to meet key client milestones with full documentation and reporting
- Oversee global logistics, including export/import compliance, freight arrangements, in-market delivery, and point-of-sale or promotional material coordination
- Handle invoicing, accounts payable, and customs-related matters, ensuring all international transactions meet regulatory requirements
- Maintain regular client communication cycles, drive continuous improvement through structured debriefs, and identify opportunities for cross-selling and new business development
Qualifications
- 5+ year’s experience in client relationship and/or client project management roles
- Excellent English communication both verbal and written.
- Project management experience in either product development, regulatory, manufacturing or logistics is a benefit
- Sales experience, having led or run client pitches or presentations and a result focus of being able to develop, retain and deepen client relationships
- Appropriate tertiary qualifications
If you are passionate about building great workplaces and driving business success through people. Please share us your CV and a good time to speak at
phuong.vo@argyllscott.vn
. We will happy to contact you for a further confidential discussion.
Please note that ONLY shortlisted candidates will be contacted. Thank you for your interested and understanding!
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.