Sales Process Operations Manager

About the Role:

We are seeking a highly organized and process-driven Sales Process Operations Manager to join a Multinational Global Corporation. This role bridges the gap between Sales and Operations, ensuring seamless collaboration and efficient processes to drive business growth. The ideal candidate will have strong business process acumen, exceptional stakeholder management skills, and a passion for optimizing workflows.

Key Responsibilities:

1. Sales Process Optimization:

   • Streamline and standardize the end-to-end sales process to improve efficiency and effectiveness.

   • Identify bottlenecks and implement solutions to enhance the sales lifecycle.

2. Cross-Functional Collaboration:

   • Act as the primary liaison between Sales and Operations, ensuring alignment on goals, processes, and timelines.

   • Translate sales needs into actionable operational plans.

3. Stakeholder Management:

   • Build strong relationships with key stakeholders across Sales, Operations, and other departments.

   • Manage expectations and ensure buy-in for process improvements.

4. Business Process Improvement:

   • Analyze and refine business processes to enhance productivity and reduce costs.

   • Develop and maintain clear, scalable process documentation.

5. Technology and Tools:

   • Oversee the implementation and optimization of sales tools (e.g., CRM, automation tools).

   • Train and support the Sales team on effective tool usage.

6. Performance Metrics and Reporting:

   • Define and track KPIs for the sales process, providing actionable insights to leadership.

7. Streamlining Operations:

   • Simplify workflows and reduce administrative burdens to enable the Sales team to focus on revenue generation.

Qualifications:

• Education: Bachelor’s degree in Business, Operations Management, or related field.

• Experience: 5+ years in sales operations or process improvement, preferably in the service/solution industry.

• Skills: Strong stakeholder management, process optimization, analytical thinking, and CRM proficiency (e.g., Salesforce).

• Attributes: Detail-oriented, collaborative, and adept at driving change.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.